Based on the low annual price that we charge for DeskLot, we provide limited support.
Just as when you purchase a program such as Microsoft® Word®, Microsoft® will not walk you through creating a document nor give you personal one-on-one tutoring on how to use the program. Additionally, they will not walk you step-by-step through creating a document, using the software, or configuring program options. If however something is broken, or a bug is found, they will assist you in correcting the problem. They, as do we, provide built-in help files (press F1 within the program) and online articles to assist you in using their products, answering questions, and solving common problems. DeskLot support is much the same way.
Limited Support Includes Support for Things Such As:
Limited Support Does NOT Include Things Such As:
This document can't possibly address each and every possible support need that may arise. If you have specific questions about the support that comes with DeskLot, please contact us prior to purchasing.