Contact Us

Sales, support, and account assistance

Contact WalkTheLot

Dealership staff using WalkTheLot through a lot-service provider should contact that provider directly for support. WalkTheLot provides support to the company that manages the account.

Phone

(800) 615-9981

Email

sales@walkthelot.com

Fax

(904) 267-0477

After-Hours Onboarding for Larger Rollouts
For lot-service providers or dealer groups launching 10 or more rooftops, scheduled weekend or after-hours onboarding assistance may be available. Create your WebLot account, then contact us to coordinate the rollout.
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Sales Hours
  • Monday 10AM-8PM Eastern
  • Tuesday 10AM-8PM Eastern
  • Wednesday 10AM-8PM Eastern
  • Thursday 10AM-8PM Eastern
  • Friday 10AM-8PM Eastern
  • Saturday Closed
  • Sunday Closed
For those on the West Coast, if you reach us after hours, please email or leave a voicemail and we will call you at the earliest available opportunity.
Support Hours
  • Monday 10AM-6PM Eastern
  • Tuesday 10AM-6PM Eastern
  • Wednesday 10AM-6PM Eastern
  • Thursday 10AM-6PM Eastern
  • Friday 10AM-6PM Eastern
  • Saturday Closed
  • Sunday Closed
For critical after-hours support issues, please send us an email.
After Hours

Support email is monitored after hours for critical issues only.

Dealer Support

Dealership staff using WalkTheLot through a lot-service provider should contact that provider directly. WalkTheLot supports the company managing the account.