A lot-service company does not operate like a single dealership. Your employees may move between multiple rooftops, work from different inventory sources, provide different combinations of photography and merchandising services, use dealer-specific window stickers and Buyers Guides, and bill each account according to its own service agreement.
That creates a different software problem than simply giving a dealership another inventory tool. The provider needs to manage the business behind the field work while making the technician's job on the lot as simple as possible.
Lot-service companies have been WalkTheLot's primary clientele for more than 25 years. The platform has been continually refined through direct experience with the companies performing this work every day, and it continues to evolve as their workflows and dealership merchandising needs change.
Your company is responsible for more than a vehicle record. You have employees to manage, dealer-specific services and pricing, recurring routes, photography and media work, window sticker and Buyers Guide printing, inventory feeds, billing, and the inevitable account differences that appear as the business grows.
The field technician should not have to carry all of that complexity. The office should be able to configure the dealership, and the technician should be able to arrive, work from the current inventory, see the information and services relevant to that account, complete the work, record what was performed, and move on.
That separation between company control and practical field execution is fundamental to the way WalkTheLot is designed.
Dealer software is often designed around the needs of one dealership using its own inventory. A lot-service company has another layer to manage: the people and processes responsible for delivering recurring services across many dealer customers.
One dealership may receive inventory through an upstream Tier 1 provider. Another may rely on your company and WalkTheLot to create and maintain its inventory directly. One account may buy standard photo sets and Buyers Guides. Another may also use prebook photos, video, interior or exterior 360s, background replacement, branded media, or other merchandising services. Services and pricing may also vary from dealer to dealer.
WalkTheLot allows those differences to remain associated with the dealership while the provider maintains a familiar company-wide way of working.
The dealership gets the service it expects. Your employees get a workflow they can learn and repeat.
The exact services can differ by dealership, but the provider should not have to reinvent its company every time another account is added.
Configure the dealership and the account-specific information your company needs to service it.
Use inventory supplied by an upstream provider when it already exists, or support VIN capture and vehicle creation when WalkTheLot is serving as the primary inventory source.
Set dealer-specific services and pricing and prepare approved dealer window stickers, window labels, Monroney labels, and FTC Buyers Guides the technician may need.
MobileLot gives the employee access to the dealer inventory, available services, approved window sticker and Buyers Guide designs, and Dealer Notes that apply to the rooftop being serviced.
Complete photography, video, 360s, dealer window sticker or FTC Buyers Guide printing, inventory updates, or other merchandising work and publish vehicle data or media individually or in batches.
When inventory originated with another Tier 1 provider, WalkTheLot can automatically return the newly captured photos or media to that source. When WalkTheLot is the primary source, inventory and media can be distributed to the dealer's configured downstream destinations.
The technician can select the dealer-specific services performed while working the vehicle, allowing charges to build naturally into the dealer's invoice instead of being reconstructed later.
WalkTheLot has evolved through years of working directly with lot-service companies. Many of the most useful capabilities are not flashy features. They are practical answers to situations that repeatedly occur when people are servicing dealerships in the real world.
That ongoing feedback loop is why WalkTheLot continues to be refined around the companies doing the field work rather than around an abstract dealership software model.
Field technicians and other employees can use individual accounts instead of sharing the owner's credentials. Employees can access what they need without seeing owner-level payment information, and their access can be removed individually if they leave the company.
Dealer Notes can hold practical information such as key procedures, who to check in with, connectivity issues, or where to power a field printer. That becomes especially valuable when another technician has to cover a route.
Administrators can configure the SKUs, descriptions, and pricing appropriate to each account. The technician sees the services that dealer actually buys instead of sorting through every product the lot-service company offers.
Dealer window stickers, window labels, Monroney labels, and FTC Buyers Guides can be designed in WebLot and given meaningful names for field use. Designs still being revised or awaiting dealer approval can remain in Draft status so technicians do not accidentally print them.
WalkTheLot records account activity and retains recent inbound and outbound feed logs. When inventory disappears, a third party questions a transmission, or a vehicle was changed or deleted, that history can help determine what actually occurred.
WalkTheLot separates the fast, practical workflow needed on a dealership lot from the administrative tools required to manage the dealer accounts, employees, services, window sticker and Buyers Guide designs, inventory, media, and billing behind the operation.
MobileLot lets technicians work from the dealership and vehicle they are servicing. Depending on the account, they can identify vehicles needing attention, capture or import photos, take video, produce exterior or interior 360s, print approved dealer window stickers, window labels, Monroney labels, or FTC Buyers Guides, publish vehicle information and media, and record services provided.
The field workflow stays focused on getting dealer work completed rather than exposing the technician to every administrative detail behind the account.
WebLot gives administrators control over the dealership accounts behind the operation, including users, inventory, service configuration, pricing, window sticker and Buyers Guide designs, invoices, media workflows, and other account settings.
The office can make changes to the dealer configuration while field employees continue working through a familiar MobileLot process.
When a dealership already has inventory flowing from an upstream Tier 1 source, WalkTheLot can use that existing vehicle data so the lot-service company does not have to recreate it manually.
Technicians can refresh the current inventory, perform the required merchandising work, and WalkTheLot can automatically return newly captured photos or media to the upstream provider for the next stage of distribution.
For smaller or independent dealerships, the lot-service company may be responsible for creating and maintaining the inventory itself. MobileLot can support VIN capture, decoding, vehicle details, photography, publishing, and related field work.
When WalkTheLot is serving as the primary inventory source, vehicle data and media can be sent automatically to configured destinations such as the dealer's website provider and other inventory or classified destinations.
WalkTheLot can support standard photography, prebook photos, live-captured video, exterior and interior 360s, photo background removal and replacement, branded media treatments, dealer window stickers, window labels, Monroney labels, FTC Buyers Guides, and other merchandising workflows.
The provider can build the mix of services that fits each dealership instead of forcing every account into the same merchandising package.
Dealer-specific services and pricing can be configured ahead of time. While working a vehicle, the technician can select the services performed with only a few taps, keeping vehicle-level charges connected to details such as VIN and stock number.
Non-vehicle-related items such as monthly administration, maintenance, or backend fees can also be included, allowing the provider to manage both per-vehicle and recurring account-level charges.
As the company adds employees and dealer accounts, individual logins, dealer-specific configuration, Dealer Notes, approved window sticker and Buyers Guide designs, and repeatable workflows help reduce dependence on one technician remembering everything about a route.
The goal is not merely to add more rooftops. It is to make those rooftops serviceable by the company rather than only by the person who knows them best.
Tell us how your company handles dealer inventory, field technicians, photography and media, dealer window stickers, FTC Buyers Guides, service billing, and recurring rooftop work. WalkTheLot has been refined around lot-service companies for more than 25 years and continues to evolve with the way they work.
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